1.How can the data stored in the CFast card on the computer be read?+

The CFast card is a special specification of the SATA interface, so it needs to be connected to the computer through the following two methods:

1. Dedicated SATA transferred to CFast adapter board

2. Dedicated CFast card reader (Please note that there are two specifications of CFast 1.1 and CFast 2.0. Please make a choice according to the corresponding product.)

2.What is Bus Speed? (Default Speed/High Speed/UHS/SD Express)+

https://www.teamgroupinc.com/tw/info/ins.php?index_id=181

3.How to determine if CF Card is in FIXED DISK MODE or in REMOVABLE DISK MODE?+

When the CF card is accessed using IDE or SATA through an adapter if the CF card is displayed as local disk, it is in Fixed Disk Mode; if it is displayed as a removable disk, it is in Removable Disk Mode.

4.Why formatting is necessary before using memory card?+

The format for optimal usage might be different based on the devices. To ensure the proper work of the card, please do the formatting before applying to the device.

5.SD, SDHC and SDXC Card Capacity Choices?+

https://www.teamgroupinc.com/tw/info/ins.php?index_id=180

6.Why is the newly purchased memory card unable to display the correct capacity in the computer or device, or why is the capacity abnormal after formatting?+

If your memory card has a capacity of 64GB or more, please first confirm whether the card reader or device can support a capacity of 32GB or more and the exFAT (Extended File Allocation Table) format.

If your card reader or device is an earlier product, it may not be able to support a capacity in 32GB above and the newer exFAT format, resulting in failure to recognize the correct capacity or device, or abnormal capacity after formatting.

7.What to do as message of formatting necessity occurs as memory card is inserted into computer, but the computer cannot format it?+

Please change another card reader to shoot machine trouble, if you still have questions please contact customer service for help.

Email: rma@teamgroup.com.tw

8.What should be done if the computer shows "cannot delete data" or "format card" when memory card is used?+

Please verify that the write-protect lock of the card is off. If the problem persists, the memory card may be faulty. Please contact customer service personnel for assistance.

9.Why is the Capacity of memory card displayed on the computer always lower than the actual capacity?+

All storage products will display a less memory capacity on a computer than stated. The discrepancy has resulted from the way flash memory and hard drive manufacturers calculate the megabyte of memory.
Because the computer is calculated as binary algorithm, the computer 1GB = 1024 * 1024 * 1024 = 1,073,741,824 (1024 for two of the ten th, this is the way a computer's calculation); therefore, 128,000,000,000 (128GB) / 1,073,741,824 ≒ 119.2GB .

In addition, TEAM retained products 3-5% of capacity available to the device firmware and data storage maintenance, to prolong the life of the use of the reliability of the product.

Therefore, the actual available capacity for your product algorithm is as follows, the actual available capacity = marked capacity ÷1,073,741,824  × 95% ~ 97% (GB)

If the capacity of your product within the scope of the results obtained by the above method of calculation, This is a normal phenomenon, please use the peace of mind.

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